Refund Policy
A legal disclaimer
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We accept returns for a refund or exchange within 14 days of delivery.
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Items must be unused, unworn, and in their original condition with tags attached.
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We do not accept returns on used, worn, washed, or damaged items.
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Refunds will be issued to the original payment method after the returned item is received and inspected.
Non-Returnable Items
The following items are not eligible for return or refund:
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Items that have been used, worn, or washed.
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Custom or personalized merchandise.
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Digital downloads or gift cards.
Return Process & Refund
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To initiate a return, contact us at [Your Contact Email] with your order number and reason for return.
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Customers are responsible for return shipping costs unless the item is defective or incorrect.
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We recommend using a trackable shipping method to ensure the return is received.
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Once we receive and inspect your return, we will notify you of approval or rejection.
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Approved refunds will be processed within [number] business days to the original payment method.
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Shipping costs are non-refundable unless the return is due to our error.
Exchanges
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We offer exchanges only for the same item in a different size or if the item is defective.
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Exchanges must follow the same return guidelines.
Damaged or Incorrect Items
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If you receive a damaged or incorrect item, please contact us within 2 days of delivery with photos of the issue.
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We will replace the item at no additional cost.